Software Development Manager

Austin, TX

Who We're Looking For: 

LeadingReach is seeking an experienced Software Development Manager to lead our engineering and QA teams. You’ll guide a talented group of developers, streamline processes, and deliver scalable, high-quality SaaS products that simplify and strengthen healthcare connections.

You’ll collaborate closely with Product and our SVP of Engineering to drive innovation, strengthen AI tooling, and support a culture of collaboration and accountability. If you’re a hands-on, people-first leader who enjoys building empowered teams and solving complex challenges, we’d love to meet you.

Location: Fully remote, open to candidates across approved U.S. states, with a preference for those in Austin, Texas or Atlanta, Georgia

Starting salary: $155,000 (commensurate with experience and location)

Who We Are: 

LeadingReach is a health-tech SaaS provider on a mission to change the way healthcare manages patient care. 

Based in Austin, Texas, LeadingReach is a HIPAA-secure, web-based platform that connects healthcare providers together on the LeadingReach Network enabling them to refer patients, share clinical documentation, and communicate digitally, reducing the need for faxes and phone calls between providers. 


About The Role:

A Software Development Manager is a leader that manages, plans, and coordinates activities related to the development needs of the company including the design and maintenance of systems that support our SaaS products. A Software Development Manager will set goals for the development department and conduct performance reviews of team members and provide corrective actions when needed.

 A person in this role is responsible for ensuring that the Development Department follows best practices and meets all required regulatory and company compliance measures. In addition, this role will ensure policies and procedures and supporting documentation are created, maintained, and accurate.  A high level of communication with team members, the SVP of Engineering and other departments is expected. A person in this role is expected to serve the team and remove roadblocks and hinderances that prohibit the successful completion of assigned goals/objectives and tasks.


What You Need:

Minimum Requirements:

Education and Work Experience:

  • A minimum of a bachelor’s degree or equivalent in applicable work experience.
  • Preferred degrees: Computer Science (CS) or a Bachelor of Arts (BA) in CS, Management Information Systems (MIS), Information Systems and Management (IFSM), or related fields.
  • Consideration for degrees in Electrical Engineering (EE), Mathematics, or other engineering disciplines.
  • Willing to substitute a degree with relevant work experience in the IT field.
  • Proven experience (5+ years) in leading and managing software development teams in an agile environment.

Leadership Experience:

  • Strong understanding of agile software development and Quality Assurance (QA) methodologies.
  • Experience with Scrum, Kanban, or similar Agile development methodologies.
  • Experience leading teams with a servant leadership mindset.
  • Demonstrated ability to drive innovation, foster collaboration, and deliver high-quality software products.

Technical Skills:

  • Proficiency in managing automated unit testing, change management, release management, release deployments, and product escalations.
  • Experience and ability to assess the performance and quality of work produced by Software Developers and QA team members.
  • Proficiency with QA processes and best practices.
  • Capability to recommend changes to processes to enhance productivity and quality.

Team Management:

  • Conducts performance reviews and provides corrective actions for direct reports.
  • Ability to determine necessary development resources and conduct interviews for hiring software developers.
  • Experience in ensuring teams adhere to company and department policies, procedures, and software development best practices.
  • Tools and Methodologies:
  • Working knowledge of JIRA for creating and maintaining user stories or proficiency in a similar tool (e.g., Rally).
  • Working knowledge of Confluence for creating and maintaining policies and procedures.
  • Working knowledge of common office suite of tools: Excel, Google Sheets, Word, Keynote, etc.
  • Understanding of the type of development tools and processes used to build scalable, quality, products.

Technical Experience:

  • Proficiency in managing and supporting the development and testing of RESTful APIs and Single Web Page applications and similar services.
  • A good understanding of common software development architectures such as OOD/OOP and MVC
  • Communication and Problem-Solving:
  • Excellent communication, leadership, and organizational skills.
  • Strong problem-solving and decision-making abilities.
  • Industry Knowledge (Optional, but a plus):
  • Experience in the healthcare domain with knowledge of HIPAA, HL7, CCD, WCAG compliance, etc.

Communication and Problem-Solving:

  • Excellent communication, leadership, and organizational skills.
  • Strong problem-solving and decision-making abilities.

Industry Knowledge (Optional, but a plus):

  • Experience in the healthcare domain with knowledge of HIPAA, HL7, CCD, WCAG compliance, etc.

Skill & Ability:

  • Intermediate level of QA Testing and best practices aptitude
  • Intermediate level with JIRA or similar tool like Rally
  • Intermediate knowledge of Confluence
  • Intermediate knowledge with MS Excel/Google spreadsheets.
  • Experience with Agile development practices
  • Ability to prioritize tasks and work concurrently on multiple tasks
  • Time Management
  • People Management
  • Problem Solving/Analytical
  • Excellent written and oral communications skills
  • Thorough, precise and have a strong eye for detail
  • Work well independently as well as within a dynamic team

What We Offer

Benefits & Perks: 

  • Competitive salary 
  • 100% Remote, must be based in U.S
  • Startup environment within a stable, industry-leading company
  • 20 days PTO, 6 paid mental health days, plus paid holidays
  • Company-sponsored health, vision and dental benefits
  • Matching 401k with no vesting period
  • Remote work and cell phone stipend
  • Flexible schedule that emphasizes a collaborative team synergy with personal accountability
  • Regular company (often themed) events: virtual happy hours, our annual company holiday party, group game nights and other fun team events

JOB CODE: 1000055